Terms of service

The agreement

These terms govern your use of Boost, provided by InsightStudios, LLC. By creating an account, signing an order form or using the service, you agree to them on behalf of your business and confirm you have authority to do so.

If an order form signed by both parties conflicts with these terms, the order form controls for that conflict only.

Subscription, term and cancellation

Subscriptions are month to month and renew automatically on the same day each month until cancelled. The core plan is $297 per month; optional modules are billed at the rates shown at purchase.

You can cancel at any time from your account or by emailing support. Cancellation takes effect at the end of the current billing period. We do not prorate partial months, and there is no cancellation fee.

We may change prices with at least 30 days notice by email. Continued use after the effective date is acceptance of the new price.

Payment

You authorize us to charge your payment method on each renewal date, including applicable taxes. If a charge fails, we may retry and may suspend the service after 10 days of non-payment. Amounts more than 30 days overdue may accrue interest at 1.5% per month or the maximum allowed by law.

Fees are non-refundable except where required by law or expressly stated in writing.

What we provide

We will provide the service with reasonable skill and care, keep it available in line with our published targets, and provide support during business hours. Setup, content, listings management and maintenance included in your plan are performed by us on your instructions.

The service depends on third-party platforms — search engines, advertising networks, telephony carriers, payment processors and review platforms. We do not control their policies, rankings or uptime and cannot guarantee any specific ranking, lead volume, conversion rate or revenue outcome.

Your responsibilities

You are responsible for the accuracy of the business information, pricing, licenses and service areas you give us; for holding all licenses and insurance required for your trade; for the work you perform for your customers; and for the content you ask us to publish.

You will keep credentials secure, will not share seats outside your business, and are responsible for activity under your account.

You will comply with applicable law when messaging or calling customers, including the TCPA, CAN-SPAM, state recording-consent laws and platform rules for review solicitation. You will not ask us to publish false claims, incentivize or filter reviews, or send messages to people who have not consented.

Acceptable use

Do not use the service to send unlawful, deceptive, harassing or infringing content; to probe or breach security; to reverse engineer or resell the platform; to exceed documented rate limits; or to process regulated data we have not agreed to handle, including payment card numbers outside our processor, health records or government identifiers.

We may suspend an account immediately to protect the platform, our other customers or third parties, and will tell you why as soon as we reasonably can.

Your data and ours

You own your customer data, your content and your business information. You grant us a limited license to host, process, transmit and display it as needed to provide the service, and to use aggregated, de-identified data to operate and improve the platform.

We own the platform, the software, and the templates and systems we use to build sites. On a website we build for you, you own the copy, photographs and brand assets you provide, and on cancellation we will provide an export of your content and customer data plus a copy of the site files. Your domain and phone numbers remain yours and we will assist in transferring them.

Confidentiality

Each party will protect the other's non-public information with at least reasonable care and use it only to perform under this agreement. This does not apply to information that is public, independently developed, or lawfully obtained elsewhere, and does not prevent disclosure required by law with notice where permitted.

Warranties and disclaimers

Except as expressly stated, the service is provided "as is" and we disclaim all other warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the service will be uninterrupted or error-free, or that it will produce any particular business result.

Limitation of liability

Neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, even if advised of the possibility.

Our total liability for any claim arising out of or related to the service is limited to the fees you paid us in the 12 months before the event giving rise to the claim. These limits do not apply to your payment obligations, to either party's indemnity obligations, or to liability that cannot be limited by law.

Indemnity

You will defend and indemnify InsightStudios against third-party claims arising from your content, your services performed for your customers, your violation of law or these terms, and your instructions to us regarding messaging, advertising or review solicitation.

We will defend and indemnify you against third-party claims that the platform, as provided by us, infringes a US intellectual property right, provided you notify us promptly and let us control the defense.

Changes to the service and these terms

We improve the platform continuously and may change features. We will not materially reduce the core functionality of your plan during a paid period without notice. We may update these terms with 30 days notice by email or in-product; continued use after the effective date is acceptance.

Governing law and disputes

These terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. The parties will first try to resolve any dispute informally by talking to each other for 30 days.

If that fails, disputes will be resolved by binding arbitration on an individual basis under the rules of the American Arbitration Association, seated in Miami-Dade County, Florida. Either party may bring a claim in small-claims court or seek injunctive relief for misuse of intellectual property or confidential information. Class actions are waived.

General

These terms are the entire agreement between the parties on this subject. If a provision is unenforceable, the rest remains in effect. Neither party may assign this agreement without the other's consent, except to a successor in a merger or sale of substantially all assets. Nothing here creates a partnership, joint venture or employment relationship. Notices go to the email on your account and to legal@boostos.rocks.

InsightStudios, LLC · legal@boostos.rocks · (650) 427-9335